MaviBot Account
Key Terms
Authentication data – a unique username and password assigned to the User of the Services, used to access the Personal Account via the Internet or to access specific sections of the Services, enabling their use.
Personal Account – a personalized section of the mavibot.ai website, not publicly accessible. Access to the Personal Account is granted by entering authentication data — the login (user’s email) and password (access code) — on the login page.
Chatbot (bot) – a software program that imitates human speech behavior when communicating with one or more interlocutors (recipients), identifies customer needs, and helps fulfill them. It is configured to provide instant responses to questions via messengers, websites, or mobile applications.
Client, Customer, Recipient – the direct recipient of messages in various messengers such as WhatsApp, Viber, Telegram, FB, and Online Chat.
Service Plan (Tariff) – a list that includes a specific set of Services provided under the Public Offer, which is publicly available on the salebot.pro website, along with a fixed fee that grants the right to access the specified Services. The types of Plans (Free, Business, and Infobiz) are listed in the "Payment" section of mavibot.ai within the project.
Permanent ban – a category of account blocks on the Internet for which no end date is specified.
How to Create an Account in MaviBot
On the mavibot.ai website, go to the registration page.
There are two login options available: one for accessing the MaviBot builder and another for student accounts (for users of your courses and participants of broadcasts created in MaviBot).
To create an account for building chatbots, working with CRM, using the website builder, online courses, and all other available features.
You can register using your email or log in via social networks such as Facebook and Apple ID.
Main Sections of the Account
After registration, you’ll see the main sections designed for a smooth and convenient experience in MaviBot.
Your possibilities:
In the "Projects" section, you can create as many projects as needed, tailored to the specific needs of your business.
Using email domains, you can connect and run campaigns to your client email lists.
We’ll also help you stay on top of every important event in your projects through the "Notification Settings" section.
If you want to take engaging courses and level up your skills, make use of the "Log in as a Student" feature: the course catalog includes valuable programs from experts — perfect for both beginners and experienced developers.
Projects
To create a project, click the Create Project button in your personal account.
Fill in the Project Name. This name is visible only to you and the team members who are granted access to the project.
If needed, change the time zone.
If you have a promo code, it can only be entered when creating a project.
Projects can be created from templates and organized into folders for easier management.
Click the Done button to complete the setup.
Please note! Payment is charged per project, not per account. You can have any number of projects within one account, but only paid projects will be active!
How to Find the Project ID
When contacting technical support or in other necessary situations, you may need your project ID. For example, support staff might request it to visually review an issue in your builder workflow or to point out areas you should focus on when developing a web tool.
You can find the project ID in the "Projects" section of your personal account.
In the "Projects" section of your personal account, you’ll see the projects you’ve created. The project ID is located on the project’s information tile.
The project ID is also displayed in the address bar.
To avoid navigating to the “Projects” section every time you need the project ID, you can simply click on your browser’s address bar.
The project ID can be found directly in the URL.
The project ID in the address bar can be viewed from any section of MaviBot within the project.
Email Domains
An email domain is the part of an email address that comes after the "@" symbol.
For example, in the address [email protected], the domain is mavibot.ai. An email domain plays several important roles:
Organizational Identification: An email domain clearly identifies the company or organization the email belongs to. For instance, using the domain
@mavibot.aiindicates that the email is sent on behalf of the company MaviBot.Corporate Email Accounts: An email domain allows the company to create personalized and professional email addresses for employees (e.g.,
[email protected]), helping maintain a consistent corporate style and professional image.Marketing & Trust: Emails sent from a corporate domain are generally perceived as more trustworthy by clients and partners compared to emails sent from public services like Gmail or Yandex.
Filtering & Security: The domain helps the recipient’s mail server identify the sender, reducing the chance that emails from your organization are marked as spam.
Internal Email Management: A mail domain allows for the creation and management of multiple internal email accounts, streamlining communication and centralized administration.
Thus, an email domain helps maintain a professional image, enhances security, and enables simplified management of employee mailboxes.
If you have any questions, feel free to reach out to this email and get the assistance you need. Also, don’t forget about our support available on the website and on Telegram.
Notification Settings
In the Notification Settings section, you can configure all notifications for the projects created in your account, including those for the mobile app.
If you don’t want to receive notifications, simply uncheck the "Enable notifications" checkbox.
When the "Enable notifications" checkbox is activated, the settings panel will expand fully, allowing you to choose the type of notifications for each individual project.
To select a project, click on the dropdown list provided.
Next, select the section where you want to configure notifications.
Notification type – the classification of a notification based on how event messages are received: via email, Telegram, and/or the mobile app.
Or based on the event that occurred in the projects.
If needed, also select the messenger in which you want to receive project notifications.
Go to the relevant MaviBot channel that will be used to send the necessary notifications.
Tasks Section
In the "Tasks" section, you can configure notifications for the creation, editing, or deletion of tasks in the kanban board.
You can choose, for example, to receive notifications only for tasks where you are assigned as the responsible person, or for all tasks at once.
Courses Section
In this section, you can enable notifications for homework submissions, course sales, and course progress.
Clients Section
For the Clients section, a notification is available when a responsible team member is assigned.
Mailings Section
If you’ve scheduled a mailing, this section will help you stay informed about whether the mailing was successfully sent or not.
For example, if you scheduled an email campaign but the spam rate exceeds the allowed threshold, the mailing will not be sent.
To avoid missing any issues with your mailings, be sure to enable these notifications.
CRM Section
Notifications configured in this section will help you track events related to CRM cards.
And also notify you about client bookings when online scheduling is enabled.
Chatbots Section
To receive notifications about sales through the chatbot, simply check the boxes next to the desired notification types.
A sales notification in the bot may look like this:
Website Sections
For the website, notifications are available for form submissions and bot launches from the site.
To receive notifications from the website, you need to configure the "Form" section on your site with input fields.
The second website-related notification is also connected to the "Form" section.
You need to enable the transmission of GET parameters.
Profile Settings
In your profile settings, you can enter your name, change the email address you use to log in to MaviBot, and optionally choose an avatar for your account.
Change the password for logging into your account.
For account security, enable two-factor authentication as well.
Login in As a Student
In the student dashboard, all available courses are displayed.
A student can take your course either through the official Mavibot website or via the MaviBot mobile app.
Various notifications are also delivered to the student’s personal account.
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