The maximum length for a text message is 1000 characters.
Bots will not function with closed accounts. Keep this in mind when designing your flow and building the project logic.
Webhooks from advertising posts are not delivered to social networks.
Chatbots on Instagram are available to all business accounts.
Social network operations overview
Our integration functions correctly, but its operation can be limited by the user's own app privacy settings, which we cannot adjust.
You can find more details about the messenger's operating rules in Instagram's official documentation.
According to Instagram's policies, messages in the messenger are delivered if:
Users are mutually subscribed to each other.
There is an existing conversation history with the user.
Both accounts have messaging enabled (both for sending and receiving).
A message request has been sent and accepted.
Messages contain no links flagged by Instagram's algorithms as malicious.
Existing links do not redirect to other messaging platforms.
The user's application is updated to the latest version.
There is a stable internet connection.
Both the sending and receiving accounts are active and not restricted.
Current limits on messages and new conversations are observed (for current limits, please refer to public sources).
Important
MaviBot does not require or force users or customers to take any specific actions when selecting a messenger or working with a social network. The steps described in this article are recommendations only.
MaviBot does not oblige users or clients to review the social network's documentation.
Please be aware:
The messenger has tightened its rules for sending messages to users who do not subscribe to you. Currently, you can only send a chat invitation. If the invitation is not accepted, any subsequent messages will be directed to the user's spam folder and will not be displayed to them.
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