How to work with a timer

When a message is triggered by a timer, other timer-based messages are canceled. To prevent this, go to the connection settings and turn off the "Cancel timer messages" toggle on the connection.

A chatbot flow that clearly demonstrates how the "Fallback" block works within the funnel:

A person writes "hello" and is permanently placed in the Chat block because the loop prevents them from exiting. Meanwhile, a broadcast runs in parallel that does not move them out of this block. Even if the client sends any message, a response is always sent via the looping arrow, but the client does not transition into the Fallback block.