Message

Message (Response) Field

Message is the field where you specify the text that will be sent to the user in a private message. This field can be left empty (by default, it is set to #{none} — which means to ignore the message). For example, if you want to send just an image without accompanying text.

In addition to text, you can include variables in the form #{variable} — this will output their values. It is also allowed to use mathematical expressions instead of variables, for example, #{2 + 2} will output the value 4.

AI-generated message text

You can generate messages in this field using artificial intelligence:

Clicking the button will open a modal window for generating message text:

In the empty field, describe the exact text you need, then click the "Generate" button:

To insert the text into the message window, click the "Insert text" button:

Next, you will see the text in the message field:

Additional buttons

Below the Message field, there are additional buttons:

  1. Add emoji: built-in emojis of the builder

  1. Insert variable: built-in variable templates.

Clicking the button will open a window with descriptions of built-in variables. To add a variable, click on it.

  1. Markdown in Telegram: text formatting (markup) — this setting works only in Telegram.

For more details on working with Markdown, please refer to this article.

  1. Protect content: content protection from copying, works only in Telegram. Protected messages cannot be forwarded, and on mobile devices, forwarding and screenshots are disabled.

  1. HTML markup in Telegram: helps to style text in messages within the messenger.

More about markup in Telegram is explained in the article "Formatting message in Telegram."

  1. Send without sound

Some messengers support sending messages silently (without sound), for example, Telegram:

The chatbot has the same feature: the bot can send messages silently (without sound).

  1. View-triggehed calback:

A callback is a notification in the bot about some action performed by the client or an event in the project, which is displayed in the dialogue with the client.

The client does not see this notification, but you can configure a reaction to the callback.

  1. Save the message in the client's chat history

This button is enabled by default. However, if you do not want to save certain messages in the conversation history with the client (specific messages in the funnel), you can disable this button.

Last updated