How to replace WhatsApp buttons
Buttons are not supported in WhatsApp.
To provide this function, you can use button hints.
To set this up:
In the block settings, go to the Buttons tab.
Click "Advanced settings".
Enter your hint text in the field labeled "Tooltip for messengers without buttons".
The text added in the "Tooltip for messengers without buttons" field will be displayed only in messengers that do not support buttons (specifically WhatsApp).
How to use the field for messengers without buttons:
Enter text that clearly instructs the client what to send to proceed. This prompt will be displayed in messengers like WhatsApp that do not support interactive buttons.
Then click "Save".
To configure number-based triggers without affecting button labels in other messengers, add the corresponding numeric triggers to your connections.
This allows a block transition to be triggered by either a button press (in supported messengers) or the user typing the number (e.g., in WhatsApp).
Configuration steps:
Create connections: create connections to the target blocks from the block with buttons.
Set triggers: open the settings for each connection. In the trigger field, enter the numbers you defined in the button's advanced settings, separated by semicolons.
Example: For the triggers "1" and "2" from the hint, you would enter: 1;2
Done! The configuration is now complete.
In messengers that support interactive buttons, users will see the button interface.
In WhatsApp, users will instead receive the text message:
"Send me only the number: 1 - if you want to continue 2 - if you want to go back"
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