Buttons with a link

How to create a button with a link

To make the bot display buttons with links to clients, when creating (or editing) a button, you need to:

Step 1. Create a button and Select type to "Default":

Step 2. In the URL field, enter:

а) a direct link:

b) A variable that contains a link:

Clicking the button will open the URL specified in its settings.

Note!

Each messenger has its own specifics. For example, in Telegram and Instagram, you can only add a link to an inline button (buttons in the text).

Click notification

To track when a client clicks a link or button and configure subsequent actions, use the "Click notification" checkbox in the button settings.

Click the checkbox to receive callbacks (event notifications) when a client clicks the button:

Next, click "Edit" or "Add" (depending on whether you are editing an existing button or creating a new one).

Example

Let's test the button. After clicking it, you should see a prompt to follow the link.

The callback will not be received until the client clicks "learn more".

If the client follows the link, a callback of the following form will appear in the Clients section in the client’s dialogue: link_was_pressed #{URL}, where link_was_pressed is the callback body (event in the project), and #{URL} is your link.

To configure a reaction to the callback, create a trigger block where you specify the callback in the trigger field, or specify the callback in the connection trigger:

Option 1. Create a trigger block that will trigger only if the callback is received:

In this example, we used the "Trigger" block — it will also trigger only if the specified callback is received, but it will not remove the client from the main funnel.

You can use another trigger block as well.

Please note!

The builder has a limit of 500 trigger blocks per project.

Option 2: Use a connection trigger

While both require the callback to trigger, they affect the flow differently:

• Option 1 (Fallback block): Keeps the user in the same state.

• Option 2 (Connection): Advances the user to the next funnel state.