Webinars
Broadcasting a webinar has become even easier.
Webinar is always broadcast in real time. You can use any of the cloud platforms for online conferences or video calls, for example, the well-known Zoom platform.
Configuring the connection to the online conference platform
Go to the Webinars section by selecting Create a webinar in the menu on the left.
Then press the button "+ Create a webinar":
Here is the settings form:
Let's look at what each of the fields is responsible for. Required input fields are marked with asterisks*.
Webinar settings tab
Type of broadcast:
An webinar is a live broadcast during which participants can interact with the host and other viewers in real time.
An autowebinar is a pre-recorded online presentation that is broadcast on a preset schedule without the participation of a speaker in real time.
❗️A webinar name is the name of the webinar to be reflected in the broadcast list is a required parameter.
❗️A webinar description is a short description of the webinar. It is displayed in the broadcast window under the host's name - a required parameter.
URL is a generated link to your broadcast
The name of the tab is the name of the Webinar tab.
Start of the webinar is its date and time.
Repeat broadcast is a function for performing an auto-replay of the broadcast during the selected period and time. To do this, activate the "Repeat broadcast" switch and select the necessary days of the week.
The RTMP server, the Broadcast key, and the player URL are fields for configuring streaming, and you can provide a link to view the broadcast in Zoom or other applications.
A photo before the start of the webinar is a splash screen for broadcasting
Photo after the end of the webinar is a splash screen at the end of the broadcast
Use a resolution of 1028*578 for correct display.
You can set the time after which the image will appear after the broadcast is completed.
The settings of the auto- webinar are identical to those of the online broadcast, but you also have the option to add a link to the video to start the broadcast.
Room settings tab
❗The host of the webinar is the first and last name of the host or the signature under the broadcast window - a mandatory parameter.
Upload a photo of the presenter is the photo of the presenter that is recommended to use in a square image with a 1:1 aspect ratio.
Hide chat is to show/hide the chat during the broadcast. You can work with or without an active chat during the broadcast.
Hide reactions in the chat - reactions in the broadcast chat will help you make the broadcast visually more lively and active, the inclusion of functionality is not necessary.
Allow guests to write - this slider will allow you to include broadcasts in the guest dialog. If the checkbox is activated, the viewer will be prompted to enter a name and write to the chat under that name.
Display rates from a course - if you have created courses when the switch is turned on, you will see a field with a drop-down list from which you can select the course. Its plans should be displayed during the broadcast.
The button under the broadcast, the button link, the button text color, the button background color are adjusted under the broadcast window during the broadcast.
You can choose the location of the button in the mobile version:
Directly during the broadcast, you can track the number of participants who clicked on the button, as well as see the list:
Banners tab
The broadcast setup form (Banners)
Upload photos to display banners during the broadcast. It can be displayed in 3 rows. The maximum weight of the photo is 1 MB and the recommended size is no more than 960px wide.
In banner settings, there is also a functionality for displaying or hiding banners:
New viewers and everyone who visits the page will see the banners according to the visibility settings.
You can also set visibility settings directly in the broadcast room: to use them, go to the broadcast room, click on the gear in the upper-right corner and select banner settings there.
After selecting it, click on the "Apply"
button. After making the settings, save the broadcast window. In the general list of broadcasts, you can easily get a link or go to the created broadcast:
In the tab with the created broadcast, you can track the number of clicks on the banner and see the list of users:
To turn on the broadcast, click on the Play video button.
Real-time banner visibility settings
You can adjust the display of banners during the broadcast. At the same time, all new viewers and those who are already on the broadcast page will see the banners in accordance with the set parameters.
To use this feature, enter the broadcast room, then click on the gear icon in the upper-right corner of the screen and select banner settings. After you determine which banners to show and which to hide, click Apply, and the changes will be applied.
Chat settings
Messages with links are pre-moderated. All messages containing links will be redirected for pre-moderation and will not be included in the general broadcast chat without verification by the administrator. Moderation is performed by the administrator in the settings tab
If the message has not been approved, you can delete it by clicking on the trash icon, or send it to the chat by checking the box on the right side of the message.
Block messages with links - all messages containing links will be blocked.
When sending a message with a link, the customer will see a system notification that the message will not be sent.
Set a timer between messages - when a message is sent by the customer, it will start a countdown on the send button. It will not be possible to send a message until the countdown is complete. The delay is specified in seconds, the number must be an integer.
If the client has already sent the message, but there is a delay in sending, a countdown timer will be displayed in the chat message input field.
Prohibit messages before the broadcast begins - this function restricts sending messages in the broadcast chat before it begins.
Pre-moderation of all messages - send messages to the pre-moderation tab in the admin control panel. Pre-moderation of messages by keywords - when the Customer sends a message with a keyword, it will be sent to the chat administrator for moderation. Cancels the "Block messages by keywords" setting - you need to select one active function.
Blocking messages with obscene words. It blocks messages. Such messages will not be sent to the general broadcast chat.
Block messages by keywords. It blocks messages with keywords and cancels the "Pre-moderation of messages by keywords" setting. You need to select one active function.
You can add keywords yourself to send messages for moderation or blocking. To do this, simply type the desired word and press Enter on the keyboard. You can also use the "+ Add" button.
Chat scenario
The chat script is necessary to create auto-webinars or broadcasts simulating customer activity during the broadcast.
To add an action, click on the "Add Action" button in the "Chat Script" section. After that, a form will open where you can configure the action. Let's take a closer look at it.
Action setup form
The type of action is a drop-down list with a choice of action: a message, a reaction, set the number of viewers, add viewers, banner visibility, button visibility, clear the chat.
Time from the start of the broadcast - here you specify the time from the start of your broadcast, after which the action will begin to be performed. The hours, minutes, and seconds are indicated.
The sender's name is a text field. Enter the name that will be displayed in the broadcast chat.
A message is a text field for entering a message that will be sent to the chat. The number of characters is limited. The message can have no more than 300 characters. Keep this point in mind when working with scripts.
An example of what will happen after adding the “Message” action. After 1 hour and 20 minutes from the start of the broadcast, Leonid will write to the chat “Tell us more about the constructor.”
Adding a reaction As a part of this feature, you can select emojis from the suggested list to send to the chat after a certain time after the start of the broadcast.
Adding the “Banner visibility” action It is the set time after the start of the broadcast when the specified banners will be displayed.
Adding the “Button visibility” action A button will be displayed after the set time after the broadcast starts.
You can work with the script both from the general broadcast settings and from the chat window itself when the broadcast is already active.
Editing the scenario during the broadcast
Before launching the auto-webinar, you need to create a script and specify the messages, names and time at which the messages will be sent. If you need to change the scenario at the moment when the broadcast is already underway, then this can be done in the broadcast chat settings without going to the main settings. All changes, namely saving, copying and deleting actions, will be applied to the main scenario in the broadcast settings and in the chat settings window.
After making the changes, you can save all the actions and the "Apply now" button will be available to you. In this case all previously set actions are checked. And if there are actions that have already been performed, they will be ignored. This will eliminate the possibility of duplication of actions in the chat. Only those actions that have not yet been performed as part of the current broadcast will be accepted for execution.
The "Apply now" button only works if the broadcast is online at the time of making the changes.
To clear the chat, use the function here:
Loading the scenario
When working with broadcasts and auto-seminars, you can not only create scenarios yourself, but also download them from a file if you have already created them.
The file is uploaded in the Scenario tab
To download, you can use scenarios uploaded to a file from other platform. You don't need to edit the file itself before uploading it. You just need to download it.
If the script is large, then wait for the notification of the successful loading of the scenario and refresh the page.
All actions from the file will be displayed in the general list. For convenience, scenarios with a large number of actions will be displayed page by page.
There will be no more than 50 actions per scenario page.
❗️When adding a new action to a multipage scenario, add it to the last page of your scenario.
How to clear a chat
The broadcast chat can be cleared automatically by setting a certain interval in the chat settings, as well as during the broadcast. How to do it?
Clear the chat in the auto-webinar settings
To set an automatic action to clear the chat in the scenario, go to the Scenarios tab in the settings:
Here you need to find the "+ Add Action" button:
Then click on the "+ Add action" button: the settings panel opens to add an action to the chat scenario:
Select the type of action in the "Clear chat" scenario:
Set the time interval after which the action should be performed (the time FROM the start of the broadcast is taken into account):
Click on "Save":
Done! Now, when you start the broadcast, the chat will be automatically cleared after the time you set.
Clear the chat during the broadcast
To clear the chat during the broadcast, you need to find the settings icon:
Click on the settings button and click on the "Webinar scenario":
A bar will appear with the addition of actions. Click on "Add Action":
A bar with action settings will open:
Select the "Clear chat" action type:
Next, select when to apply the actions of the webinar scenario:
a) after a certain period of time:
b) apply the action right now:
How to respond to specific user messages?
To respond to a specific user/message, click on the three dots on the message itself:
A message will be displayed in the chat input field, to which you need to respond: all that remains is to write a message and send it to the chat:
Copy the webinar
In cases where you need to create a webinar quickly and simply, you can make a copy of any of the webinars you have already created:
To do this, click on the "Duplicate" button, then the webinar with absolutely identical settings will appear in the list of your broadcasts.
After that, you can safely leave the existing settings or make any necessary changes. This feature will easily save you time.
How to start a broadcast via ZOOM
The video instructions tell you how to set up a Personal Room in Zoom to start the broadcast.
The following instructions describe how to start a live broadcast using the Zoom app in a personal room.
On the ZOOM side, don't forget to enable the "Broadcast on an Individual Streaming Service" option in the "Advanced" section.
Go to the “Conferences” section, then “Personal room” — “Streaming” . In the settings of the third-party streaming service, specify the broadcast URL, the broadcast key, and the URL of the streaming page.
You can find the broadcast URL, the broadcast key, and the URL of the streaming page in the online broadcast settings:
Video instruction
In the video you can see:
how to create a broadcast
launch a broadcast using OBS Studio
how to make an auto-webinar
issue a link through a bot
how to register for a webinar from a Salebot landing page
Custom roles
Only the creator of the project or the project administrator has full access to setting up, editing the broadcast, pre-moderating chat messages, or deleting the broadcast.
In other cases, if necessary, you can set up a custom role with moderator functions and allow the following actions:
pre-moderation settings
message moderation;
the ability to block users in the broadcast.
To do this, go to the project settings, Employees section:
Then go to the Role tab and click on create a role.
After that, find "Broadcasts" in the list of sections and allow the necessary actions for the custom moderator role:
You can select one thing, or you can activate three editing and editing options for the role at once.
How to embed a broadcast into a lesson
To embed a broadcast into a lesson page, go to the course settings and open the "Lessons" tab:
Go to the lesson editing mode, hover over the workspace and find the "+" button to add a section:
Find the menu on the right side of the screen where you can add the required section to the lesson. Select the "Webinar" section:
Then, all you need to do is select the webinar from the dropdown list, which will be streamed directly in the lesson:
Done!
Now you know how to embed a broadcast into a lesson.
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