FAQ

How do I enroll a new student in a course?

To enroll a new student and give him access to a course, go to the "Students" section and click the options menu (three dots).

The "Students" section Note: All data is fictional; any resemblance to actual persons is purely coincidental.

Next, click "+ Register student in a course" in the menu.

Fig. 2. The options menu Note: All data is fictional; any resemblance to actual persons is purely coincidental.

In this window, enter the student's information.

The "Register student on a course" modal form

The following fields are required:

  1. Email;

  2. Course selection;

  3. Plan selection;

  4. Manual addition reason.

Student register window with completed fields Note: All data is fictional; any resemblance to actual persons is purely coincidental.

After completing the form, click "Add" to add the student to the selected course at the chosen plan.

How can I give a student access to a course?

Go to the "Students" section and find the student you want to add to your new course in the list.

Client list search bar Note: All data is fictional; any resemblance to actual persons is purely coincidental.

Next, click on the desired student in the list. This will open a dialog window with the student’s details and a right menu with additional information about him.

Fig. 6. Student dialog window and information menu Note: All data is fictional; any resemblance to actual persons is purely coincidental.

Click "Add course" in the right menu, then a window with the choice of course and plan will open.

Fig. 7. Student course enrollment window

Next, click "Add". The course access will be added to the student’s profile in the right menu.

How can I manually change a student’s plan?

Go to the "Students" section and find the student whose plan you want to change.

Next, click on the desired student in the list. This will open a dialog window with the student’s details and a right menu with additional information about him.

Fig. 10. Change student plan button Note: All data is fictional; any resemblance to actual persons is purely coincidental.

Go to the "Student courses" tab in the right menu. Then change the plan by clicking the "Change plan" button on the course card.

What are the size requirements for the course author's avatar and other photos in the course settings?

  • Avatar size: square format, photo size (required) - 128 х 128px

  • Advanced course page settings - Cover block: photo size (required) - 1920px x 1080px

  • Advanced course page settings - Add images block: photo size (required) - 1920px x 1080px. Recommended number - no more than 9.

  • Advanced course page settings - Gallery block: photo size (required) - 1920px x 1080px. Recommended number - no more than 9.

How do I disable notifications on my email about the end of the subscription, limits, disconnection from the course?

Go to the project settings and find the "Receive email notifications" toggle switch.

If you don’t want project notifications sent to your email, toggle the switch off.

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