# Notifications and Sales up

In this article, you'll learn to use the Mavibot course builder's tools for communication. We'll cover how to create automated course notifications for your clients and how to collect their feedback.

<figure><img src="/files/JtETPiNfmfFW8ItrdYDo" alt=""><figcaption></figcaption></figure>

For example, you can set up a welcome email for new students and create follow-up sequences. These can be sent via your email bot or, if configured, as a callback request through WhatsApp.

## Welcome letter

With the help of a welcome letter, you can provide access to your students' course. To do this, just go to the "Notifications & Sales up" tab:

<figure><img src="/files/fs0GZeuYrPcviPMWFHxC" alt=""><figcaption></figcaption></figure>

### Default email

The greeting letter has already been assembled in advance by the Mavibot developers, where the name of your student who has registered for the course, the course name, and the login button are inserted.

### Email with your own settings

If you want to change some settings in the email, then find the "Create your own welcome letter". Next, you will see the settings:

1. To enter the text of an email:

<figure><img src="/files/Kkh8t6Vi7BIlnaXOPdSH" alt=""><figcaption></figcaption></figure>

In this case, you can set your own subject of the letter, for example, giving it more creativity.

2. To upload your own logo:

<figure><img src="/files/0lhy9TljEoK2S6lPTTFr" alt=""><figcaption></figcaption></figure>

The logo can be downloaded directly from your device, and you can also specify the URL of the file that is uploaded to the file storage in Mavibot.

To download the logo from the file storage, go to the appropriate section:

<figure><img src="/files/sqhlPL27ITgQ4507kofk" alt=""><figcaption></figcaption></figure>

Next, download the required image file and copy the link to it:

<figure><img src="/files/w0IFmmk2bIN3xYdZDnjk" alt=""><figcaption></figcaption></figure>

Paste the URL in the line for uploading the logo:

<figure><img src="/files/PGUKN8jUlKKka4UlkBVZ" alt=""><figcaption></figcaption></figure>

3. A text editor for the email title:

<figure><img src="/files/isWXeDjfLdHKcpjJJi2l" alt=""><figcaption></figcaption></figure>

4. A text editor for the email subject:

<figure><img src="/files/X3FEDJqMTgA5tdqbLtEi" alt=""><figcaption></figcaption></figure>

5. A checkbox for adding a button to go to the course page:

<figure><img src="/files/QOTzbkDS9hgYV43rJUHk" alt=""><figcaption></figcaption></figure>

## Sales up

<figure><img src="/files/xub8JZAcYhgoQynkmHZt" alt=""><figcaption></figcaption></figure>

Configure automatic follow-ups via Email or Callback Request after a button press.

* **Email:** Requires an authorized email bot and a moderated template. Set the delay, audience (list/tags), and choose the template.
* **Callback (via WhatsApp/Email):** Requires an authorized bot. Configure the bot, delay, and audience (list/tags).

<figure><img src="/files/dRORM4sAVws06qrHBbvN" alt=""><figcaption></figcaption></figure>


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Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
