# TikTok auto‑replies

We’ve built TikTok automation that removes the need for manual replies to comments or DMs — everything happens automatically, without any coding or technical setup.

<div data-with-frame="true"><figure><img src="/files/4eXOvizCRcq8FbaY0v7g" alt="" width="563"><figcaption></figcaption></figure></div>

Now you can set up TikTok auto‑replies through a simple, intuitive interface — without creating separate blocks, functions, or methods. This reduces the number of logic chains and minimizes errors as your project scales.

To start setting up messenger automation, follow the steps below. Hover over “Builder” in the left‑hand menu.

<div data-with-frame="true"><figure><img src="/files/Xx8J2C5jC73KN45fPpQs" alt="" width="375"><figcaption></figcaption></figure></div>

A pop‑up menu will appear. Select the TikTok section. If the channel isn’t connected yet, you’ll see a button to set up the integration.

<div data-with-frame="true"><figure><img src="/files/XDi3x6l9B7949zIjPe9u" alt="" width="347"><figcaption><p>The “Connect” button appears when <br>no TikTok accounts are connected.</p></figcaption></figure></div>

After connecting the integration, go back to the section and click “Add automation.”

<div data-with-frame="true"><figure><img src="/files/jyNX1RO6G6mwaeVhDsbb" alt="" width="375"><figcaption><p><strong>The “Add automation” button appears</strong> <br><strong>when a TikTok account is already connected.</strong></p></figcaption></figure></div>

In the automation setup tab, you can configure auto‑replies for video comments or direct messages.

<div data-with-frame="true"><figure><img src="/files/fr6WtbY2BYbNd8p4Pvvq" alt=""><figcaption></figcaption></figure></div>

You can choose where to apply the automation: to all connected accounts or to a specific TikTok account.

<div data-with-frame="true"><figure><img src="/files/edcCPJS116lR1BaAk7Pi" alt="" width="557"><figcaption></figcaption></figure></div>

Next, choose the type of auto‑reply:

* &#x20;Comment reaction — an automatic reply to a comment under a video.
* Message reaction — an automatic reply to a direct message.

<div data-with-frame="true"><figure><img src="/files/I9aN2D7vNQw6nSxcR26w" alt="" width="375"><figcaption></figcaption></figure></div>

## **Message reaction**

&#x20;If you want to set up a reaction in DMs, enable the “Enable message reaction” checkbox.

<div data-with-frame="true"><figure><img src="/files/HtlV5L7PL48XqUlr56cM" alt="" width="368"><figcaption></figcaption></figure></div>

The settings fields for the direct‑message reply will appear.

### **Bot reaction settings**

**Bot reaction settings** are where you specify the words or phrases — the **triggers** (keywords) — that the bot should respond to.

<div data-with-frame="true"><figure><img src="/files/8DBuYEjRpHBlf9G54QEA" alt="" width="357"><figcaption></figcaption></figure></div>

For example, you specify the keywords that should trigger a specific reply.

<div data-with-frame="true"><figure><img src="/files/Q997exLIDrfu9Z3LUu3X" alt="" width="364"><figcaption></figcaption></figure></div>

If a customer writes one of the specified keywords — for example “Link”, “Price”, or “Sale” — in a direct message, the bot will send the configured reply. If they write anything else, no response will be sent.

{% hint style="warning" %}

#### Please note

The bot’s keywords must be written **separated by semicolons**.

<img src="/files/BiWPEzsaOxT3bmdnpL0g" alt="" data-size="original">

{% endhint %}

If you select “React to all keywords,” the bot will send an auto‑reply to any message a user sends you in direct messages.

<div data-with-frame="true"><figure><img src="/files/qT1gWm0jfrf7edejJdP3" alt="" width="563"><figcaption></figcaption></figure></div>

### **Add action**&#x20;

To add a customer to a list or assign a tag (or remove them from a list or remove a tag), click **“+ Add action”** in the reaction settings.

<div data-with-frame="true"><figure><img src="/files/cj1SRzcut7fMnJMmUE4N" alt="" width="563"><figcaption></figcaption></figure></div>

Next, select an action.

<div data-with-frame="true"><figure><img src="/files/cLzXmo4WpnuSTAZShDjk" alt="" width="563"><figcaption></figcaption></figure></div>

And then select the corresponding list or label.

<div data-with-frame="true"><figure><img src="/files/RuOFz2QR0J45LjIo6rnY" alt="" width="375"><figcaption></figcaption></figure></div>

{% hint style="info" %}
[More about lists and labels is available here.](/crm/tags.md)
{% endhint %}

Depending on the action you choose (add / remove), the customer will be added to the list or removed from it (the same applies to tags) when they message you in the direct messages.

### **Message setup**

Now you need to write the text of the reply message that will be sent to the customer as the bot’s reaction.

<div data-with-frame="true"><figure><img src="/files/bAqtyPlAAR75pTrlM2xi" alt="" width="375"><figcaption></figcaption></figure></div>

Then enter the button text.

### **Subscription check**

To check whether the customer who messaged you is subscribed, simply enable the **“Check subscription”** toggle.

<div data-with-frame="true"><figure><img src="/files/XVk3Q1InQEGymFhJT7d6" alt="" width="375"><figcaption><p>If the customer is not subscribed, <br>they will receive the message you specify here.</p></figcaption></figure></div>

Then enter the required message or keep the default text.&#x20;

Now, when a customer writes to you in direct messages and wants to receive, for example, a bonus, the bot will first check their subscription.

#### Message after subscription check

After the subscription is verified, the customer will receive the final message.

<div data-with-frame="true"><figure><img src="/files/Pf4KMwZ8fvXmllBDVcHJ" alt="" width="375"><figcaption></figcaption></figure></div>

You can enter your own text here and include any links you need.

### **Reaction to a comment**

To enable comment reactions, activate the **“Enable comment reactions”** checkbox.

<div data-with-frame="true"><figure><img src="/files/539wntQRhjnmx4szvRin" alt="" width="375"><figcaption></figcaption></figure></div>

Now you need to configure how the bot will react to comments.

<div data-with-frame="true"><figure><img src="/files/fh2Ep7HewF0d1fD2gPja" alt="" width="563"><figcaption><p>Trigger words the bot will respond to with a reply comment</p></figcaption></figure></div>

If you want the bot to reply to all comments under the video, leave the field empty. If you want it to respond only to specific keywords, enter them in the input field.

Now you can add different variants of reply comments.

<div data-with-frame="true"><figure><img src="/files/kwqwr4ETzSD2ifEUPGS4" alt="" width="563"><figcaption></figcaption></figure></div>


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.mavibot.ai/chatbot/quick_automation/tiktok.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.